Frequently Asked Questions

Do you have a question? Feel free to contact us and we will be more than happy to answer.

1 | Are you insured?

Yes!

2 | Can you Photoshop us?

​In some cases, yes, we will provide small touch ups if necessary.

3 | How do I book you?

Visit our Contact page or e-mail us directly at info@holdfaststills.com

4| Do you offer payment plans?

Yes! We are more than willing to invoice you in smaller increments that work around your schedule.

5 | What is your photography style?

A blend of documentary, candid, and photojournalism.

6 | Do you offer engagement photo sessions?

Yes!

7 | Do you offer bridal portrait sessions?

Yes!

8 | Do you provide event photography services?

Yes!

9 | Are you LGBTQ friendly?

Yes! To quote Sophia Petrillo, played by the late great Estelle Getty from Golden Girls; “Jean is a nice person. She happens to like girls instead of guys. Some people like cats instead of dogs. Frankly, I'd rather live with a Lesbian than a cat. Unless a Lesbian sheds - that I don't know.”

10 | What photography trends do you avoid?

We typically avoid trendy styles or techniques that give the appearance of being over processed or over posed unless this is requested by the client.

11 | Do you back up your files?

Yes, we back up to 2 local hard drives, a network attached storage server and to a commercial cloud storage solution which backs up to 3 different continents! 

12 | Do you charge travel fees?

Only in the event your wedding or event is more than 100 miles/round trip outside of the Moncks Corner, SC area and it is a small fee.

13 | Do you bring a second photographer?

Yes, always! While we carry spares of every possible thing we can think of, you can only snap one photo at a time. Having a second photographer at your event provides an additional set of eyes to capture those precious moments from another viewpoint.

14 | Do you edit your photos?

Yes, we edit all of our photos to insure they are of the highest quality ensuring the exposure, sharpness, contrast and other aspects are to our demanding standard.

15 | Do you offer printing?

Yes! We have partnered with two companies for professional photo printing to insure you are given the best quality possible for your investment.

16 | Do you carry backup equipment?

YES! Any photographer who has been in business for any amount of time will tell you, cameras fail, memory cards fail, lenses fail (or get dropped), batteries die. We plan ahead and carry spares of everything needed on your most important day so in the event of a failure, we will not skip a beat and you will be none the wiser while you enjoy your most important days.

17 | How will I receive my photos? 

Once editing is completed, your photos are uploaded to a private photo gallery that you will be able to access, share, order prints and download your photos.

18 | What other services do you offer?

We offer wedding officiant services, selfie stations with backdrops, second shooters, photo printing. We also proud to announce we offer day of event coordination through our partnership with Eleven Eighty-One Events.

Outside of the venue, the food and drink we can cover almost all aspects of your important day.

19| I’m a photographer, can I hire you as my second shooter?

Of course! James is always game to second shoot for others to help out. For more information about hiring James as your second shooter and what gear he uses click here.

FAQ - Hold Fast Stills

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